Have any questions? Find answers here.

Items marked as a pre-order will be shipped once they are released – you can find the estimated date on the product page. Every order containing a pre-ordered item will be shipped after its release.

Yes, you can change your shipping address as long as the package is not on its way yet. Just contact us at store@gamemusic.net the new address and we’ll update it in your order.

All albums purchased on our store are hand-packed under video surveillance, and include specialized packaging for vinyl, with insured shipping to keep your new LPs extra safe during transport.

Contact us if you notice anything wrong with your order, and we’ll be happy to help. In the case of vinyl album purchase, any damage limited to the product’s outer packaging foil or its internal antistatic envelopes/sleeves which may result from the shipping process, are not valid basis for a complaint or return as they do not affect the product itself. Minor visual flaws on the vinyl discs, resulting from the production process, which do not affect the audio performance of the product, are also not valid basis for a complaint or return.

Yes, the product images on our webstore are visualizations and we cannot guarantee that the final vinyl will look identical, due to the nature of the manufacturing process. The coloring of each vinyl is unique and the actual product may slightly differ from these preview images.